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Privacy Policy 

Effective Date: July 30, 2026

Governing Law: Law No. 151 of 2020 on the Protection of Personal Data (Arab Republic of Egypt)

1. Introduction

At https://ramzi.top ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or communicate with us.

By accessing or using Ramzi.top, you consent to the data collection and processing practices described in this policy in accordance with Egyptian law.

2. Information We Collect

We collect personal information necessary to fulfill your orders and provide a smooth user experience. This includes:

  • Customer Identification Data: Full name, contact phone number, and delivery address (specifically for Cairo and Giza Governorates).

  • Order Details: Items purchased, order history, and delivery instructions.

  • Communication Data: Information provided when contacting us directly via email, phone, or messaging channels for delivery coordination or inquiries.

  • Technical & Browsing Data: IP address, browser type, device information, and basic website analytics collected via standard cookies to improve website performance.

Note on Financial Data: We do not collect or store credit card or bank account details, as all payments are completed via Cash on Delivery (COD) upon receipt.

3. How We Use Your Information

We process your personal data strictly for lawful and operational purposes:

  • Order Processing & Delivery: To process your checkout, verify your address, and arrange delivery within Cairo and Giza (or coordinate special shipping requests).

  • Customer Support: To contact you via phone or messaging to confirm order details, delivery timings, or answer your inquiries.

  • Website Improvement: To monitor performance and enhance user experience on our platform.

  • Legal Compliance: To fulfill legal obligations under applicable Egyptian regulations, including consumer protection and commerce requirements.

4. Legal Basis for Processing (Egyptian Law No. 151/2020)

Under Egyptian Personal Data Protection Law No. 151 of 2020, we process your personal data based on:

  1. Consent: Your explicit agreement when submitting information during checkout or contacting us.

  2. Contractual Performance: The necessity to fulfill an order or contract between you and Ramzi.top.

  3. Legal Compliance: Fulfilling statutory requirements under Egyptian law.

5. Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal data to third parties. We may share limited personal information only with:

  • Delivery Partners & Volunteers: Trusted friends and local delivery helpers who assist Ramzi in transporting items directly to your address in Cairo/Giza.

  • Legal Authorities: Regulatory or law enforcement bodies if required to comply with statutory legal processes under Egyptian law.

6. Data Retention and Security

  • Storage & Security: We implement appropriate physical, technical, and administrative security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

  • Retention Period: Personal data associated with completed orders is retained only for as long as necessary to fulfill accounting, consumer protection, and operational requirements, after which it is securely deleted or anonymized.

7. Your Rights Under Egyptian Law

As a user residing in Egypt, Law No. 151 of 2020 grants you specific rights regarding your personal data:

  • Right to Access: You may request details about the personal data we hold about you.

  • Right to Correction: You have the right to request the correction or updating of incomplete or inaccurate data.

  • Right to Erasure: You may request the deletion of your personal data when it is no longer needed for processing.

  • Right to Withdraw Consent: You can withdraw your consent for processing at any time by reaching out to us.

To exercise any of these rights, please contact us using the information provided on our website.

8. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party website you visit.

9. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our operational practices or legal requirements. Any modifications will be posted directly on this page with an updated "Effective Date."

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through the available channels on https://ramzi.top.